5 Things Most Business Owners Ignore About Their Employees Until a Smartphone Monitoring Application Tells Them
Owning a business is not a bed of roses. Strategies, market positioning, competitor analysis, supply chain management, etc., there are so many issues, one after another that keep you busy all day long. Sometimes you are so bogged down that you stop paying attention to details and that’s where things actually starts hurting your company. One such area is employees’ behavior.
An estimated 30% of the employees today are stealing from the jobs or violating office discipline. If you install a smartphone monitoring application on their phones, your probability of handling the issue increases manifold. The application allows you to manage physical location, phone calls, messages, and web browsing. In short, it tells you what your employees are NOT telling you. For example:
1. They are stealing your time:
Attendance via proxies is far too common than most of us can imagine. Equally bad is the misuse of company’s valuable time in personal activities. Your salesman may not be at the customer’s premises for the much-trumpeted sales meeting. Your warehouse manager may not be offloading the truck. They won’t tell you but your spy application will.
2. They are looking for a new job:
With the economic recession, job uncertainty has increased. Many employees feel their jobs are insecure. They keep searching for a better-paying job right from their cubicles. They submit resumes to recruitment agencies and head hunters and they decide to keep you in the dark. Your only hope is catching them with a smartphone monitoring application.
3. They are teaming up with your competitor:
How is that possible? You ask yourself. If you were using this type of software, you won’t ask yourself, You would KNOW. In exchange for something as petty as a better job prospect, employees start sharing confidential information with competitors. They disclose sales bids, market strategies, product launch date, and even project status with your competitors.
4. They are misguiding your customers:
It is common for salesmen to recommend products to customers that pay higher commission to employees rather than the products that suit the customer’s needs. While the strategy does not have immediate consequences for your business, it has far reaching effects on your business and its credibility.
5. They are misusing the phones you pay for:
Many employees use cell phones for excessive personal use. It increases your communication expenses and costs your business $$$ due to lost hours. But if you use a smartphone monitoring application, you can identify such employees and handle them professionally.
Tagged with: monitoring
Filed under: Cell Phone Monitoring
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